Editor in Chief, Newsroom

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

The Editor‑in‑Chief serves as the senior editorial authority for Visa’s global newsroom. This role is responsible for establishing editorial direction over the medium‑ to long‑term, ensuring Visa’s storytelling reflects evolving realities across markets and keeps the organization equipped to address both current and emerging narratives.

The Editor‑in‑Chief actively writes, commissions, edits, and shapes flagship content, while holding responsibility for continually evolving the newsroom’s editorial posture, standards, and narrative coherence to align with Visa’s future direction.

This leader will set the editorial bar, aligning strategic priorities and delivering value to audiences. They will partner closely with stakeholders across the business, regions and markets, while maintaining the integrity of the newsroom.

• Set Visa’s editorial direction across a quarterly and annual horizon, grounded in insights from regional and market teams, business priorities and signals, and external context (policy, regulation, technology, trust, culture, commerce).
• Identify emerging storylines and narrative shifts and translate them to Visa’s storytelling.
• Define editorial priorities, narrative focus areas, and themes in partnership with the wider communications team and business.

• Empower regional and market communications leads as primary sources of editorial insight.
• Leverage local context, emerging trends, and early signals from markets to shape newsroom thinking, while allowing regions to retain ownership of local delivery.
• Prioritize regional realities and requirements as the foundation for global editorial direction, making sure that the narrative consistently serves the needs of each market.
• Encourage markets to contribute stories that reflect their unique perspectives and meet newsroom standards.

• Lead, write, and shape flagship owned content, including forward‑looking thought leadership and executive and leadership narratives.
• Act as senior editor on the newsroom’s most sensitive, complex or reputationally important stories.
• Shape narrative framing, tone and approach.

• Set and uphold the newsroom’s editorial standards.
• Decide what qualifies as newsroom content and what does not.
• Hold authority to push back on story ideas or drafts that do not meet the editorial bar.
• Ensure incoming stories are shaped into credible, audience‑first storytelling or are redirected.

• Own the editorial lens on the newsroom pipeline.
• Work closely with the News Director to ensure long‑term direction translates into near‑term story plans.
• Partner with the Campaigns Director to inform campaign ideation with narrative insight and ensure campaigns advance longer‑term storytelling.
• Ensure internal and external storytelling remain aligned at the narrative level, in partnership with Enterprise Internal editorial leads.

• Lead and mentor a team of editors, writers, and content creators.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

• 10 or more years of work experience with a Bachelor's Degree, or at least 8 years of work experience with an Advanced Degree (Masters/MBA/JD/MD), or at least 3 years of work experience with a PhD.

• 12 or more years of work experience with a Bachelor's Degree, or 8-10 years of experience with an Advanced Degree, or 6+ years of…