Photo Scanning Technician – Physical & Digital Processing

To apply, please upload a single PDF containing both your resume and the cover letter answering the three questions listed at the bottom of this post.

Memory Forward helps individuals and families preserve, protect, and enjoy their photographs, videos, and memorabilia through expert organization and digitization. For almost 20 years, we have served as industry leaders, helping people who feel overwhelmed by large digital and physical photo collections by handling the technical heavy lifting for them. We are known for our efficiency, accuracy, high-quality results, and innovative systems — all driven by a deep respect for the memories we help protect.

We are seeking a Photo Scanning Technician to join our small but mighty team. This role is ideal for someone who is data-minded, technically inclined, and highly detail-oriented—someone who finds genuine satisfaction in solving complex organizational puzzles through structured, repeatable workflows. If you share our belief in the importance of making family memories accessible again, we hope you will apply!

In this role, you will meticulously curate and digitize legacy media collections into beautifully organized digital archives. You will manage large volumes of photos and videos using tools like Adobe Lightroom and professional scanning equipment, applying clear systems and standards to bring order to complex collections.

While the work involves photographs, this is not a creative photography role. Instead, it requires strong visual judgment in a quality-control context, including the ability to:

• Recognize accurate color, exposure, and orientation
• Identify issues such as dust, color casts, clipping, or skew
• Consistently match results to defined reference standards

The goal is precision and fidelity rather than artistic interpretation. This role is built for a professional who values technical excellence and takes pride in producing reliable, archival-quality results at scale.

• Collection Organization: Arrange printed and digital photos chronologically and/or by event using contextual clues, metadata, and investigative research
• Media Ingestion: Analyze and consolidate digital photos from cloud services, hard drives, memory cards, and legacy media
• Precision Digitization: Scan prints, slides, negatives, albums, and memorabilia using professional equipment and high-volume workflows
• Video Processing: Convert analog video to digital formats, segmenting and labeling individual scenes for easy client access
• Metadata & Data Integrity: Apply captions, dates, keywords, and facial recognition; identify and resolve duplicate files or incorrect date information to ensure a clean, chronological, and searchable archive
• Technical Editing: Perform tasks such as cropping, color correction, and isolating individual images from album scans
• Client Deliverables: Assist with creating photo albums, slideshows, and memory websites to transform collections into enjoyable assets
• Project Delivery: Prepare and package client projects for delivery according to company standards and deadlines
• Workflow Maintenance: Troubleshoot hardware and software issues and contribute to the improvement of system documentation
• Client Interaction: Occassionally interact with clients to understand project needs, estimate their collections, and take payment for completed projects

• Software Expertise: 2+ years experience organizing or managing photos in Adobe Lightroom
• Technical Literacy: Strong understanding of digital image and video formats, resolution, compression, and metadata
• Hardware Familiarity: Experience with photo and/or document digitization equipment
• Legacy Media Familiarity: Experience or comfort with legacy and analog media of all formats
• OS Versatility: Comfortable working in both macOS and Windows environments
• Critical Thinking: Ability to follow established procedures while applying critical thinking to achieve accurate and consistent outcomes
• Communication Skills: Excellent written and verbal communication skills for collaborating with the team and interacting with clients
• Precision with Pace: You find satisfaction in efficiency…