Electronics Manufacturing Customer Service Representative

Overview

Electronics Manufacturing Customer Service Representative – Austin, TX. Onsite. Contract-to-Hire. Full-Time. $20-22/hour.

Established, family-owned Austin company operating in the electronic components and advanced manufacturing space. Known for long-term stability, internal growth, and a professional, modern office environment with supportive leadership.

Support customers with questions related to current and past orders while coordinating closely with internal sales and operations teams. This is a contract-to-hire role intended for someone looking to join a company long term.

• Process and manage customer web orders
• Respond to customer inquiries regarding order status and changes
• Coordinate with internal teams to resolve order-related issues
• Provide open order reports upon request
• Assist with expediting parts and updating open orders
• Maintain accurate documentation in internal systems

• High school diploma or GED required
• Customer service or office experience preferred, not required
• Strong communication and attention to detail
• Comfortable managing multiple requests

• Basic computer proficiency
• Outlook and Microsoft Office

Contract-to-hire with long-term intent. Stable, low-turnover company. Modern, professional office environment. Supportive management and room to grow.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.