Customer Experience Lead: Strategic Accounts
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-04
Listing for:
Updata Partners
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading cybersecurity firm in Austin, TX is seeking a Customer Experience Manager to enhance customer satisfaction and success. You will manage customer journeys, oversee strategic account onboarding, and ensure expansion opportunities are identified. The ideal candidate has 3-7 years in customer success or related fields, with strong project management skills.
This role offers a hybrid work environment and a competitive compensation package.
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