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Enterprise CSM - Strategic & Renewal Leader

Job in Austin, Travis County, Texas, 78716, USA
Listing for: CaptivateIQ
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise CSM - Strategic Growth & Renewal Leader
A growing SaaS company is seeking a Senior Customer Success Manager in Austin, TX, to manage relationships with large clients. Responsibilities include overseeing the customer lifecycle and aligning business outcomes with customer needs. Candidates should have 5+ years in Customer Success or Account Management within B2B SaaS. Strong consultative storytelling skills and the ability to engage with executive stakeholders are essential.

Hybrid work available, with remote opportunities in several locations.
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