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Customer Service Rep Bilingual HelpDesk/Support Technical Support

Senior Customer Service Specialist - Vital Records

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Texas Department of State Health Services
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A state health agency in Austin is seeking a Customer Services Rep IV to manage vital record requests and provide exceptional customer service. The role involves interpreting Texas Vital Statistics laws, maintaining accurate records, and resolving complex customer issues. Candidates should possess a high school diploma and have relevant customer service experience. Daily attendance is crucial for this full-time position as it is not eligible for telework.

Competitive salary based on state guidelines.
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Position Requirements
10+ Years work experience
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