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Robotics Customer Support Specialist — Ops

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Diligent Robotics
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Robotics Customer Support Specialist — Real-Time Ops
An innovative robotics company seeks a Customer Support Specialist to serve as the primary contact for calls from the Robot Operations Center (ROC). The ideal candidate will provide an exceptional customer experience, maintain clear communication with clinical staff, and document activities accurately. This position requires strong verbal skills, a detail-oriented mindset, and the ability to multitask in a high-volume environment.

Benefits include paid time off, health insurance, and a supportive team culture.
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