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Customer Service Rep HelpDesk/Support

Founding US Customer Operations Associate

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Lawhive
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A forward-thinking legal tech firm in Austin is looking for a founding member of their US Customer Operations team. The role combines AI support with personal touch, aimed at providing exceptional client experiences. Candidates should have a strong background in customer support, problem-solving skills, and effective communication. This dynamic role offers extensive responsibilities, including triaging issues, managing daily operations, and building resources for customers.

The firm emphasizes inclusivity and is backed by top-tier investors.
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Position Requirements
10+ Years work experience
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