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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience QA Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: American Residential Services
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC and services provider in Texas is seeking a Quality Assurance Specialist / Customer Care Coordinator to elevate customer experience and ensure service quality. This role involves handling customer concerns, investigating service issues, and maintaining high standards of satisfaction. Candidates should have 1–2 years of customer service experience and 4–8 years in quality control or similar roles. Benefits include medical and dental insurance, 401(k) with company match, and paid time off.
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