Front Desk Hospitality - Part Time

POSITION SUMMARY

The Front Desk Hospitality Specialist is the first point of contact for Regents School of Austin, embodying the school’s mission through service, professionalism, and gracious hospitality. This year‑round position is essential for ensuring a welcoming, secure, and efficiently run front office for all visitors, parents, students, and staff.

We are looking for two part‑time team members to cover the shifts for this role. Each person would typically work approximately 5 hours per day, 5 days per week, for a total of about 25 hours per week during the regular school year. The two standard shifts are:

• 7:30 AM – 12:30 PM
• 12:00 PM – 5:00 PM

Both shifts run Monday through Friday. Please note that this role continues through the summer months. Summer hours are generally shorter and more flexible than the regular school‑year schedule. The two team members can work together to propose a mutually agreeable summer schedule (for example, alternating days or adjusting hours), but any summer schedule is subject to final approval by the manager.

Position will be available May 26, 2026.

• Pursue full devotion to Christ and live a life that reflects joyful obedience to Him.
• Model the fruits of the Spirit in communication, relationships, and daily work.
• Demonstrate teachability, a positive attitude, and a willing heart for service.
• Embody other‑centered servant leadership in all interactions.
• Prioritize important, mission‑driven work rather than the merely urgent.
• Maintain clear and gracious communication with students, colleagues, and parents.

• Greet and welcome all visitors (parents, students, vendors, public) with grace and professionalism.
• Manage all campus communication channels, including courteously answering and directing phone calls, emails, and inquiries in a timely manner.
• Enforce security protocols by managing visitor sign‑in/out, issuing access cards, updating badges, and tracking temporary campus access.
• Maintain a tidy, organized, and welcoming front desk and lobby area.
• Respond to emergency situations by notifying appropriate personnel and addressing immediate safety/security concerns.

• Manage and regulate documentation workflow effectively, including handling incoming/outgoing mail, deliveries, and front desk emails.
• Provide support to the Head of School, Admissions, and Advancement offices.
• Maintain essential campus resources (e.g., managing the package delivery room, the Admin breakroom, and managing tablecloth inventory).
• Assist with Calendar meetings to ensure alignment and communication across administrative departments.
• Utilize and support campus software, specifically managing Tandem software.

• Provide direct support to students needing assistance (e.g., tardy slips, early dismissals, general questions).
• Communicate courteously and effectively with parents and guardians, maintaining strict confidentiality.
• Manage the parent drawers and facilitate clear communication channels.

• Bachelor’s degree preferred.
• Demonstrated spiritual maturity and a clear testimony of faith in Jesus Christ.
• Strong interpersonal, organizational, and communication skills.
• Clear understanding of the mission of Regents.
• Familiar with various computers and computer programs including Google Workspace and Microsoft Suite.
• Ability to work directly on a team and promote interdependence on the team.
• Confidence to meet the challenges in an educational environment.
• Ability to address new challenges with creativity and decorum.
• Ability to strengthen the goals of the school and implement the procedures.
• Ability to safely lift up to 25 lbs.

• Philosophy and Doctrinal Statement
• Article II
• Chicago Statement on Biblical Inerrancy
• Nashville Statement: A Coalition for Biblical Sexuality

• Health Coverage:
  Medical, dental, and vision insurance effective August 1st.
• Disability & Life Insurance:
  School‑paid short‑ and long‑term disability, as well as life and accidental death & dismemberment insurance, with optional additional coverage.
• Retirement: 401(k) plan with employer match and eligibility for profit‑sharing contributions after a designated year of service.
• Time Off:
  Generous paid holidays and leave.
• Commitment to Equity:
  Regents is an Equal Opportunity Employer.

We strive to provide benefits that support our employees’ health, well‑being, and financial security while rewarding their contributions to our mission.