South Congress - Shift Leader

Sweetgreen -  - Responsibilities:
Team Support:
Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.;
Customer Service:
First-level handling of customer concerns.;
Multitasking & Coordination:
Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.;
Communication:
Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs.;
Attention to Detail:
Monitor food quality, order accuracy, safety protocols, and digital reporting.