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Tier II Product Support Specialist — CRM & Salesforce Pro

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Rethink
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, CRM System
  • IT/Tech
    HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Rethink is seeking a Product Support Specialist (Tier II) to deliver exceptional client support in a dynamic environment. You will efficiently handle escalated support cases and provide solutions, ensuring client satisfaction and collaboration with various teams.

The ideal candidate should be tech-savvy with a passion for customer success, capable of articulating complex information clearly, and thrive in a fast-paced startup culture.

Company benefits include competitive salary, unlimited PTO, a collaborative work environment, and more.

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