Member Experience Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-12
Listing for:
UFCU
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
UFCU is hiring a Member Services Representative I in Austin, Texas. This role serves as the primary contact for Member inquiries and demands excellent service, professionalism, and adherence to quality management guidelines.
Candidates should possess strong communication abilities and prior customer service experience, preferably in a call center. Responsibilities include managing requests, multi-tasking efficiently, and maintaining compliance with internal controls. This position is primarily on-site with Monday to Friday working hours.
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