Parking Services Representative

Parking Services Representative

Department: Parking and Transportation Services

Location: Austin, TX

Schedule: Monday - Friday, 9:00am - 6:00pm (40 hrs/week)

• Receive and process cash, checks, and credit card payments at cashier windows, prepay gates, or lot entrances, maintain the cash drawer, balance daily, and prepare cash‑out reports.
• Complete departmental and university forms and reports, sell permits and parking‑related items, post payments, check permits for authorization, and assist with stolen or altered permits.
• Communicate with campus departments via radio or phone for auto assistance, boot verification, and security purposes.
• Driver responsibilities: operate UT vehicles, perform garage, event, and surface operations, conduct audits of permits and access cards, compile reports, and supervise students and entry‑level cashiers.
• Perform other related duties as assigned.

• High school graduation or GED.
• Experience with large‑scale receipt, disbursement, and recording of cash payments.
• Experience with a personal computer and clerical functions.
• Experience providing excellent customer service and completing reports.
• Professional demeanor, attention to detail, reliable transportation, and punctual, dependable attendance.

• Experience in a university department or large‑scale parking environment.

A valid class “C” driver’s license and a current three‑year driving record. Obtaining a Texas driver’s license within 30 days if not a Texas resident.

$41,600 plus qualifications‑based adjustments, eligible for overtime compensation.

• Health, vision, dental, life, and disability insurance.
• Paid vacation, sick time, and holidays.
• Defined benefit retirement plan with TRS (8.25% employer match).
• Deferred compensation options (403(b), 457(b)).
• Medical and childcare flexible spending accounts.
• Linked In Learning training, conference opportunities.
• Tuition assistance.
• Employee discount programs.
• Library and museum access.
• Free rides on UT Shuttle and Austin Cap Metro buses.

• Standard office conditions.
• Uniforms and personal protection equipment provided.
• Work in all weather and extreme temperatures.
• Exposure to electrical and mechanical hazards.
• Repetitive keyboard use, manual dexterity, stair climbing, driving, lifting.

The University of Texas at Austin, as an equal‑opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.