Teller, Customer Service​/HelpDesk

#### Teller Amplify Credit Union  •  $21.01/hr  
• Austin, TX (Onsite)  
• 41 minutes ago Apply

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Job Description
*
* Job Location:

** TX - Esperanza - Austin, TX 78758   
** Position Type:
** Full Time Education   
** Level:
** High School   
** Salary Range:** $21.01 Hourly     
** Job Category:
** Retail Life at Amplify   As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reason we’ve been named a Top Workplace by the Austin American-Statesman seven years in a row. We’re also proud to say that we’re the only full-service financial institution that doesn’t have deposit fees of any kind.

We’re looking for teammates who are inspired by our mission and ready to grow their careers. As they do, our employees can expect Amplify to uphold our commitments to culture, community, inclusion, and more.

** Position Summary
** The Teller position is the face of Amplify, responsible for making members feel welcomed, by answering pertinent questions, promoting credit union products and services and by providing exceptional customer service.
RESPONSIBILITIES include the following. Other duties as assigned.
- Process basic member transactions, to include deposits, withdrawals, transfers, loan payments, etc.
- Assist members with basic account and loan inquiries.
- Manage cash drawer effectively and within established guidelines.
- Educate members regarding Amplify’s remote delivery channels – such as online banking and mobile deposit – and promote their use for member convenience.
- Resolve moderately complex member situations with tact and diplomacy; communicate in a professional manner.
- Exercise good judgment to make sound decisions that help members and support organizational objectives.
- Upholds credit union policies and procedures and champions organizational culture both internally and externally.

** Qualifications
* * Education and/or Experience   High School diploma or General Education Degree (GED).
Certificates, Licenses, Registrations   Must be bondable.
Software and Equipment Requirements   To perform this job successfully an individual should have knowledge of the use of a personal computer, Microsoft Office products (Word, Excel, Teams, etc.), and the use of a telephone. Knowledge and use of a 10-key is helpful.
Other     
** Qualifications
* * Must be able to work a flexible work schedule, including weekends. Must have or quickly obtain working knowledge of Credit Union’s products & services, policies, standard operating procedures, and State and Federal regulations.

What We Offer   To build a better bank, you must build a better team. That’s why we’re committed to offering the best benefits to our team members. We want your time at Amplify to be a jumping-off point for personal and professional success, and this means offering benefits – including paid volunteer hours and development programs – that will engage your role in our community.
- Medical, Dental, and 401(k) programs for team members.
- Customized volunteer opportunities with our signature partners (Saint Louise House).
- Additional paid time off for volunteer-related activities.
- Undergraduate and graduate tuition benefits for eligible full-time and part-time team members.
Starting Pay and Benefits   

This role offers base pay of $21.01 per hour. It also entails the benefits available to all Amplify employees.
Location   You will work at one of our four branch locations:
Esperanza, Pond Springs, La Frontera, and Cedar Park.
Team Member Testimonials   Read about some of your potential coworkers and why they enjoy working  check us out on Comparably.
Amplify is an Equal Employment Opportunity Employer, seeking people from all backgrounds, life experiences, and world views. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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