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Regulatory Escalations & Customer Care Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: NetSpend
Full Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Net Spend is looking for an Agency Resolutions Specialist in Austin, Texas. In this role, you will monitor and respond to customer complaints from various regulatory agencies, focusing on improving processes and supporting customer service initiatives. Your excellent communication and problem-solving skills will be vital in ensuring customer satisfaction and brand reputation.

The ideal candidate has a high school diploma, some college education, and experience in financial services or a legal-related field. Bilingual candidates are encouraged to apply.

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