Hybrid CSM: ‑Focused, AI‑Savvy Customer Success
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-29
Listing for:
Commerce Inc
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Commerce Inc in Austin is looking for a proactive Customer Success Manager to manage a hybrid portfolio focused on customer retention and revenue growth. You will engage in high-touch account management while also executing scalable programs to ensure customer success.
This role involves driving customer outcomes, facilitating onboarding, and maintaining strong customer relationships. Ideal candidates will have 3-5 years of relevant experience and a strong data-driven mindset. A hybrid work model is offered, reflecting our commitment to employee flexibility.
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