Content Moderation & Customer Support Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-10
Listing for:
Wipro
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Wipro is seeking a customer support specialist to provide effective technical support to the process and actively resolve client issues in line with SLAs. You will handle inquiries via phone and email, document details, and follow standard procedures to ensure timely resolutions.
You will build product knowledge, record call logs, and escalate when necessary to Team Leader to maintain high service levels. The role offers medical and dental benefits and a range of leave options.
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