Member Experience Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-13
Listing for:
UFCU
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Clerical
Job Description & How to Apply Below
UFCU seeks a Member Services Representative I to serve as the primary contact for member inquiries by telephone, utilizing a computerized system. The role requires at least 50% in-person work at UFCU's Headquarters in Austin, with Monday–Friday, 8:00 a.m.–5:30 p.m.
and every other Saturday, 10:00 a.m.–2:00 p.m. The MSR I answers calls, provides accurate information, and resolves routine member requests with professional service.
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