Strategic CSM; Hybrid - Drive Adoption & Growth
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-18
Listing for:
BigCommerce Pty
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Ecommerce, Client Relationship Manager
Job Description & How to Apply Below
Commerce, the parent behind Big Commerce, Feedonomics, and Makeswift, is seeking a Customer Success Manager (CSM) in Austin to own post-onboarding relationships, drive retention, adoption, and renewal outcomes.
You will partner with cross-functional teams, manage a portfolio of strategic accounts, and help customers realize value from our commerce platform while helping scale our success programs in a hybrid work environment.
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