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Customer Service Representative
Job in
Austin, Travis County, Texas, 78701, USA
Listed on 2026-07-19
Listing for:
Staffmark
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Handle high-volume inbound customer calls regarding mortgages, housing, permits, and account-related inquiries;
Assist customers with service requests, account questions, and issue resolution;
Document customer interactions and complete post-call documentation;
Meet established performance metrics for quality, productivity, and schedule adherence;
Collaborate with team members and supervisors to support customer satisfaction
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