Service Concierge & Customer Experience Lead
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-29
Listing for:
Rivian
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Bilingual
Job Description & How to Apply Below
Rivian is seeking a Service Advisor in Austin, Texas. In this role, you will serve as the primary point of contact for owners, managing their service experience and ensuring clear communication regarding their vehicle needs. You will translate technical information, prepare estimates, and ensure that every customer leaves satisfied.
The ideal candidate is organized, empathetic, and has excellent communication skills. Experience in a customer-facing role is preferred. A high school diploma and valid driver's license are required. The position offers a competitive salary and comprehensive benefits package.
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