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Customer Retention Specialist - State Farm Agent Team Member
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-12
Listing for:
Michelewarren
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Customer Retention Specialist – State Farm Agent Team Member
Full Time – Austin, TX 78729
Benefits- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Bonus based on performance
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem‑solving abilities.
- Effective communication and listening skills.
- Detail‑oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
$37,000.00 – $45,000.00 per year
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