More jobs:
Member Experience Champion
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-31
Listing for:
Thatch Health
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Thatch Health in Austin, TX is seeking a Member Experience Specialist to support members throughout their journey, educate them on benefits, and help navigate healthcare with confidence.
You will collaborate with Operations, Engineering, Customer Success, and Product to resolve issues, improve documentation, and contribute to scalable support workflows while delivering empathetic, high-quality frontline service.
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