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Hybrid Renewal & Upsell Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-03
Listing for:
Commerce Inc
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
Commerce is seeking a Customer Success Renewal Specialist in Austin, TX. This hybrid full-time role focuses on preventing churn, negotiating multi-year renewals, and maximizing customer value across the BC platform and ecosystem.
You will engage with merchants, identify at-risk accounts, close renewal deals on time, and uncover upsell opportunities while collaborating with Sales and CSS teams to deliver exceptional service.
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