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Public Sector Customer Success Manager — Growth & Renewal

Job in Austin, Travis County, Texas, 78716, USA
Listing for: black.ai
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

black.ai is looking for a Customer Success Manager based in Austin, Texas, to lead relationships for Public Sector accounts. The ideal candidate will have a track record in B2B SaaS and will be responsible for driving customer retention and growth across various sectors including Government and Healthcare.

The role involves using data analytics to provide insights and improvements, while fostering strong relationships to ensure clients can maximize their use of Canva’s platform.

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