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Director of Customer Value & Growth
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Coupa is seeking a Customer Success role in Austin, TX to act as the primary post-go-live contact, driving customer success and satisfaction. You will develop value plans, conduct value reviews, and support growth and renewals to increase annual contract value.
Responsibilities include ongoing enablement, sharing best practices and product updates, and coordinating internal resources to align with strategic initiatives. Strong SaaS experience and executive stakeholder engagement are preferred.
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