Customer Experience Leader — Hybrid, Growth & Impact
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-04
Listing for:
Q2
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Q2 seeks a Customer Experience Manager in Austin, in a hybrid role reporting to the Customer Experience Team Manager. You will ensure customer satisfaction across projects and services, working with the CSM to oversee day-to-day relationships and ensure schedules and budgets align with contractual agreements.
Ideal candidates hold a Bachelor’s degree and 5+ years in B2B/B2C customer service or relationship management, with proven cross-sales results and knowledge of Q2 products.
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