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Provider Support Specialist — Phone & Chat
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-06
Listing for:
Railway Corp
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
blithe quark is seeking a Provider Customer Service and Chat Representative to support providers with inquiries about benefits, eligibility, billing, and clinical authorizations. The role involves multi-channel communication including phone and chat, ensuring accurate information and high-quality service.
You will triage contacts, resolve issues, and promote self-service tools while collaborating with internal teams. A professional, customer-focused attitude is essential for success in this role.
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