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Resident Relations & Help Desk Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Housing Authority of the City of Austin
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
  • Government
Salary/Wage Range or Industry Benchmark: 25662 - 36549 USD Yearly USD 25662.00 36549.00 YEAR
Job Description & How to Apply Below

Housing Authority of the City of Austin is seeking a Resident Relations Specialist to serve as the primary contact for residents, property owners, and agents, addressing housing-related concerns with professionalism and empathy.

You will respond to inquiries, ensure timely and courteous service, research HUD policies, perform accurate data entry, and communicate effectively with HUD representatives to resolve issues.

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