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Senior CSM — Enterprise SaaS Growth (Hybrid Austin

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Brevo
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM — Enterprise SaaS Growth (Hybrid Austin)

Brevo is seeking a Senior Customer Success Manager for our North American team, based in Austin. The role focuses on onboarding through renewal, driving adoption, retention, and growth across a portfolio of strategic customers.

Fluency in English and Spanish is required; you will work with cross-functional teams in a hybrid Austin setting. With 5+ years in customer-facing SaaS roles, you will influence product roadmaps and expansion opportunities, leveraging data to guide decisions and ensure

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Position Requirements
10+ Years work experience
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