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Customer Success & Retention Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-10
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Wolters Kluwer N.V. is looking for a Customer Success Manager in Austin, Texas to drive customer adoption and retention for Lippincott Solutions. You will manage a portfolio of National and Mid-Market accounts, ensuring customers realize value from their investments.
The ideal candidate will have over 2 years of experience in Customer Success or Account Management, showcasing excellent communication skills. A passion for enhancing customer relationships through proactive engagement is essential, along with familiarity with tools such as Salesforce and Microsoft Teams.
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