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Customer Care Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-12
Listing for:
Amcor Limited
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
To support a growing customer base, the full-time Customer Care Specialist will manage order processing, respond to customer inquiries, and develop strategic partnerships while working remotely.
Key Responsibilities- Processes and monitors customer orders from receipt to invoicing, ensuring timely responses to inquiries
- Identifies account management and process improvement opportunities while managing complex accounts for high-profile customers
- Collaborates with cross-functional teams to ensure service levels are met and supports key customer accounts effectively
- 3 - 5 years of customer care or related experience; a college degree is preferred
- Six Sigma Certification is a plus
- Proven ability to make data-driven decisions and implement internal process improvements
- Strong organizational skills with the ability to maintain professionalism under stress
- Experience in managing complex accounts and building strong customer partnerships
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