More jobs:
Escapia SaaS Support Specialist (Reservations
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-12
Listing for:
11105 Expedia, Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Expedia Group in Austin, TX is seeking a customer-focused support professional to join the Escapia team. You will develop working knowledge of reservations, trust accounting, payments, rates, and taxes, applying policies to resolve customer questions efficiently.
You will provide timely day-to-day support, document symptoms and resolutions in Salesforce, and communicate clearly with property managers and internal stakeholders while maintaining a strong focus on first-contact resolution.
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