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Customer Success Lead for Global SaaS (Upsell & Retention
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-18
Listing for:
Webrex Studio Llp
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Webrex Studio is seeking a Customer Success professional to manage the full lifecycle for international Shopify clients. You will monitor usage data, drive retention, and coordinate expansion opportunities while engaging with founders and senior stakeholders.
The role emphasizes a self-driven approach, strong English communication, and comfort with video/voice calls. Expect interaction with clients across the US, UK, and Australia, and a focus on delivering measurable value.
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