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Customer Renewal & Growth Specialist (Hybrid
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-18
Listing for:
Commerce.com
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management, Client Relationship Management, Account Manager -
Sales
Customer Success Management, CRM Systems & Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Commerce is seeking a Customer Success Renewal Specialist to identify at-risk customers and negotiate renewal terms, including multi-year renewals, while partnering with Sales and the Customer Success Services (CSS) team to retain business.
The role requires 2+ years in renewal or sales, strong negotiation and communication skills, and proficiency with Salesforce CRM, Zendesk, Tableau, MS Office, and Google Workspace. This is a hybrid role based in Austin, TX.
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