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Call Center Agent/PBX
Job in
Austin, Travis County, Texas, 78701, USA
Listed on 2026-08-19
Listing for:
Starwood Hotels
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Handle incoming calls and direct them to appropriate channels with professionalism and efficiency;
Answer incoming calls, emails, and online booking inquiries in a timely manner;
Process reservations using the Property Management System;
Upsell rooms and services to maximize revenue opportunities;
Maintain confidentiality of guest information and adhere to hotel policies
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