Strategic CSM for Revenue Growth
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-20
Listing for:
Commerce
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Commerce is seeking a commercially minded Customer Success Manager to own and grow a portfolio of named customers, driving Net Revenue Retention through onboarding, adoption, renewal, expansion, and advocacy. You’ll balance value delivery with commercial accountability, manage escalations, and identify growth opportunities across a full customer lifecycle.
Join a team focused on customer outcomes, cross-functional collaboration, and proactive risk mitigation in a hybrid work environment with
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