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Senior Customer Success Lead, Growth & Adoption (Fintech

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Remote Jobs
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 104000 - 130000 USD Yearly USD 104000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead, Growth & Adoption (Fintech)

Ridgeline seeks a Senior Customer Success Manager to manage a growth-focused portfolio of investment and wealth management clients. You will drive product adoption, ensure customer value realization, and expand revenues while maintaining high retention and satisfaction.

You will leverage AI-enabled tools and leading CS platforms to streamline workflows, surface insights, and deliver scalable, context-aware outcomes across a high-volume customer base.

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Position Requirements
10+ Years work experience
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