Strategic Customer Success Manager — Growth & Renewal
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Listing for:
Canva
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Canva is seeking a Customer Success Manager to join their Austin, Texas team. This role involves leading the post-sale relationship with public and private sector accounts, managing renewals and expansion opportunities, and using data analytics to demonstrate value to customers.
The ideal candidate will have over 3 years of experience in B2B SaaS, a consultative mindset, excellent communication skills, and a strong focus on relationship building. You'll work closely with cross-functional teams to enhance customer experience and drive growth.
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