Senior Strategic CSM for SaaS Growth & ROI (Hybrid
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Listing for:
Restaurant365
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Restaurant
365 is seeking a Senior Customer Success Manager to manage the long-term customer relationship by becoming a trusted advisor to strategic customers. You will work with executive stakeholders to drive thoughtful product adoption and ROI, partnering with Sales, Onboarding, and Product teams to ensure success.
You will monitor usage, health, CSAT and NPS, lead sessions, and manage escalations with cross-department coordination.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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