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Customer Success Manager I: Growth & Adoption Advocate
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Listing for:
Imprivata
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Imprivata is seeking a Customer Success Manager I to engage with SMB customers in the Austin area, driving retention, adoption, and satisfaction across the customer journey.
The role collaborates with Renewals, Support, Sales and Leadership to resolve issues, expand ARR, and identify cross-sell opportunities. Strong communication and cross-functional work are essential, with a baseline knowledge of product and technical aspects.
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