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Customer Success Management HelpDesk/Support Customer Service Rep Technical Support

Early-Stage Customer Success Associate — Fast Growth Path

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Topkey Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A dynamic fintech company based in Austin, TX is looking for a Customer Success Associate to oversee customer onboarding and ensure high standards of customer support. This role involves guiding customers through their journey with our products, providing ongoing support, and working collaboratively across teams to enhance user experience. Ideal candidates will have a Bachelor's degree, excellent communication skills, and a passion for customer success.

You will be proactive and capable of managing customer relationships effectively.
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Position Requirements
10+ Years work experience
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