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Senior Customer Success Expert - Ground Controls Lead
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Listing for:
Jeppesen ForeFlight
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Jeppesen Fore Flight is seeking an Experienced Customer Success Expert for Flight Deck Solutions with a Ground Controls focus. This individual contributor role collaborates with CSMs to align technical delivery with account strategy, guiding adoption-led outcomes for airline customers.
The role emphasizes EFB ecosystem knowledge, scalable playbooks, and executive-level communication to drive measurable value and customer satisfaction.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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