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Enterprise AWS Connect Success Lead
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-29
Listing for:
Amazon Web Services (AWS)
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Amazon Web Services, Inc. in Austin, TX is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect.
The CSS will act as a strategic advisor to customers, helping them optimize their contact center and customer experience through adoption of Connect capabilities and cross-functional collaboration. The ideal candidate has enterprise sales or consulting experience in CCaaS or SaaS solutions, with a passion for customer experience.
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