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Customer Success Manager – AI-First SaaS; Austin
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-30
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Management
Job Description & How to Apply Below
Logic Monitor is seeking a Customer Success/Account Manager to own end-to-end relationships with assigned accounts in a hybrid, Austin-based setting. You will lead adoption, deliver ongoing value, and build strategic ties with senior stakeholders to ensure renewal and expansion opportunities.
Ideal candidates have 3+ years in SaaS customer success or account management, strong communication, and a solid understanding of IT infrastructure and observability.
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