Spa Guest Services - Austin - Lakeway Resort & Spa
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-12
Listing for:
Remington Hospitality
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Seasonal / Summer, Recreation & Leisure -
Hospitality / Hotel / Catering
Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
Job Summary
The Spa Guest Services Associate assists the spa staff in providing a unique and outstanding spa experience for our members and guests. Also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in retail sales.
Essential Responsibilities- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Check guests and members in and out.
- Process transactions for events, guest fees, membership fees, dues, etc.
- Handle administrative functions of the spa including spa software, inventory, telephones, appointments and guest questions.
- Be the source of information regarding spa treatments, equipment and products.
- Assist guests in the retail area.
- Ensure facility is prepared for opening and closing.
- Monitor cleanliness and orderliness of facilities.
- Perform other duties as requested by management.
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