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Strategic Customer Success Manager - Identity Solutions

Job in Austin, Travis County, Texas, 78716, USA
Listing for: SailPoint
Full Time position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support, Account Manager
Salary/Wage Range or Industry Benchmark: 83000 - 140000 USD Yearly USD 83000.00 140000.00 YEAR
Job Description & How to Apply Below

SailPoint is seeking a Customer Success Manager in Canada to champion client satisfaction and successful product adoption across multiple accounts. You will act as a customer advocate, deliver strategic insights, and drive renewal and expansion opportunities, all while maintaining high standards of professionalism and stakeholder communication.

Responsibilities include managing client relationships, coaching on SailPoint solutions, monitoring usage and satisfaction, and providing updates to

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