Admissions Assistant

Job Information

Job Posting

Title:

Admissions Assistant

Hiring Department:
Jack S Blanton Museum of Art

Position Open To:
All Applicants

Weekly Scheduled

Hours:

40

FLSA Status:
Non-Exempt from FLSA

Earliest

Start Date:

Sep 01, 2026

Position Duration:
Expected to Continue Until Aug 31, 2029

Location:

UT MAIN CAMPUS

• Visitor Relations and Sales Transactions:
  Deliver an exceptional, welcoming visitor experience that drives repeat visitation, membership conversion, and positive word-of-mouth. Check in visitors (individuals and groups), process admissions, and promote memberships and other revenue opportunities. Handle all point-of-sale transactions including credit cards, cash, and coupons. Actively support sales goals through outreach, upselling, and membership promotion. Process group sales and maintain CRM records, ensuring accurate data entry and related administrative support.
  
  Respond to visitor and member inquiries and resolve issues in person; monitor voicemails online or via email in a professional and timely manner. Stay informed on exhibitions, programs, and campaigns to provide accurate information and support promotion efforts. Collaborate across departments to encourage membership and enhance visitor engagement. Provide visitor service support at the Blanton Museum's Kelly Building (BMK) by standing to greet and direct guests, monitor attendance, and answer visitor questions.
  
  Assist with "Lost & Found" management, "Kids box" restocking, and "Make Wild" duties.
• Daily Accounting and Reporting:
  Prepare daily deposits and assist with basic accounting reconciliation. Generate and distribute admissions, attendance, and related reports.
• Administrative and Volunteer Support:
  Answer phones and manage departmental messages. Support supervision of student workers and volunteers as needed. Maintain inventory of printed materials and ensure signage is current and properly displayed. Other related functions as assigned.

• High school diploma or GED.
• Must be able to work Wednesday through Sunday (non-standard work week). Holiday hours may be required. Additional hours may be required during peak periods and museum events.
• 1 year demonstrated experience with clerical functions to include: ticketing systems, constituent database, cash register, or point of sale equipment.
• Experience in a position that requires a high degree of accuracy; detail-oriented.
• Must enjoy working with public and display strong customer service skills.
• Ability to be courteous while confidently enforcing museum policies with all visitors.
• Skilled in the use of PC or Mac computers and basic office software (MS Word and Excel).
• Strong, proactive communication and interpersonal skills (both verbal and written).
• Works well with interruptions and can multitask.
• Relevant education and experience may be substituted as appropriate.

• Bachelor's degree or higher in Art, Art History or Business.
• More than the above 1 year demonstrated experience with clerical functions.
• Experience with Tessitura or Altru database and ticketing system.
• Customer service experience in a box office, hotel, museum, or theater.
• Art museum or K-12 teaching experience.
• General interest and knowledge of the arts, Austin, and UT Austin.

• Blanton staff has access to complimentary admission to the museum, selected museum events, and a 20% discount at the Museum Store.
• Competitive benefits, programs and services available to University of Texas at Austin employees.

Salary $40,000

Work Shift Wednesday - Sunday (non-standard workweek). Holiday hours may be required. Additional hours may be required during peak periods and museum events.

Resume/CV Letter of interest 3 work references with their contact information including email addresses; at least one reference should be from a supervisor.

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

A criminal history background check will be required…