Receptionist, Customer Service​/HelpDesk

About Us

At 62ML, we are dedicated to reshaping brands through strategic insight and storytelling. Our mission is to connect human narratives with measurable outcomes, ensuring growth that's purposeful and enduring. We prioritize clarity and intention, guiding each brand on a thoughtful journey toward authentic impact and lasting success.

We are seeking a professional and approachable Receptionist to welcome visitors, respond to inquiries, and assist with daily front-office activities. This entry-level opportunity is ideal for someone who is organized, enjoys interacting with people, and wants to develop strong administrative and customer service skills.

• Serve as a primary point of contact for front-office inquiries.

• Provide general information about products, services, and company activities.

• Assist visitors and customers with routine questions and requests.

• Maintain a clean, organized, and welcoming reception area.

• Assist with scheduling appointments and routine office activities.

• Receive and organize incoming mail, deliveries, and documents.

• Maintain accurate visitor and customer information.

• Communicate customer questions and feedback to the appropriate team members.

• Support office staff with general administrative and customer service tasks.

• Help ensure visitors receive a positive and professional experience.

• Assist with maintaining organized front-office materials and supplies.

• Participate in ongoing training and professional development.

• High school diploma or equivalent required.

• Strong verbal communication and interpersonal skills.

• Friendly, professional, and approachable demeanor.

• Strong organizational and time management abilities.

• Excellent attention to detail.

• Customer-focused attitude.

• Comfortable answering phones and interacting with visitors.

• Reliable, adaptable, and dependable.

• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

• Paid training

• Career advancement opportunities

• Professional development programs

• Supportive team environment

• Hands-on administrative and customer service experience

• Performance-based growth opportunities

• Employee recognition programs

• Ongoing mentorship and coaching